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Big Problem with Server Cache and Network drive
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sb
New Member
New Member
Posts:7


--
    Hi,

    our site is loadbalanced between two servers, so the physical path of the site is on a networkdrive. Since one month we had trouble with our site, sporadically the servers did not response to http, so an error page appears. Today we took a look in the application logs of the server and there where lots of Errors like this:

    TransmitFile failed. File Name: \\networkdrive\Websites\Site\Portals\0\DreamSlider\1078\Cache\26D7E0A896FB8F5FFD3B15A3AF5EAAB02D76502F.tmp, HRESULT: 0x80070002

    and lots of other errors like this:

    Faulting application name: w3wp.exe, version: 7.5.7601.17514, time stamp: 0x4ce7afa2
    Faulting module name: KERNELBASE.dll, version: 6.1.7601.17651, time stamp: 0x4e21213c
    Exception code: 0xe0434f4d
    Fault offset: 0x000000000000cacd
    Faulting process id: 0x9b8
    Faulting application start time: 0x01ccaed8a710c960
    Faulting application path: c:\windows\system32\inetsrv\w3wp.exe
    Faulting module path: C:\Windows\system32\KERNELBASE.dll
    Report Id: a6873d49-1acc-11e1-ac7e-0050568300ab

    ---------------------------------------------------------------------------------------------------------------------------------------
    and

    An unhandled exception occurred and the process was terminated.

    Application ID: /LM/W3SVC/2/ROOT

    Process ID: 2488

    Exception: System.Web.HttpException

    Message: An error occurred while communicating with the remote host. The error code is 0x80070006.

    StackTrace:    at System.Web.Hosting.IIS7WorkerRequest.RaiseCommunicationError(Int32 result, Boolean throwOnDisconnect)
       at System.Web.Hosting.IIS7WorkerRequest.FlushCore(Boolean keepConnected, Int32 numBodyFragments, IntPtr[] bodyFragments, Int32[] bodyFragmentLengths, Int32[] bodyFragmentTypes)
       at System.Web.Hosting.IIS7WorkerRequest.FlushCachedResponse(Boolean isFinal)
       at System.Web.HttpResponse.UpdateNativeResponse(Boolean sendHeaders)
       at System.Web.HttpRuntime.FinishRequestNotification(IIS7WorkerRequest wr, HttpContext context, RequestNotificationStatus& status)
       at System.Web.HttpRuntime.ProcessRequestNotificationPrivate(IIS7WorkerRequest wr, HttpContext context)
       at System.Web.Hosting.PipelineRuntime.ProcessRequestNotificationHelper(IntPtr managedHttpContext, IntPtr nativeRequestContext, IntPtr moduleData, Int32 flags)
       at System.Web.Hosting.PipelineRuntime.ProcessRequestNotification(IntPtr managedHttpContext, IntPtr nativeRequestContext, IntPtr moduleData, Int32 flags)

    InnerException: System.Runtime.InteropServices.COMException

    Message: The handle is invalid. (Exception from HRESULT: 0x80070006 (E_HANDLE))

    StackTrace: 

    ----------------------------------------------------------------------------------------------------------------------------------------

    These errors occured exactly at the same time, as we see the error page instead of our site.
    I disabled the Server Cache option in all the slider Module instances on our site, and the site runs stable now and there are no more errors.

    Can you please try to check this out? I think the problem is the network drive, because as we switched the site to a local folder on the servers these errors dissapeared.

    Regards
    Sabine
    eswanzey
    New Member
    New Member
    Posts:7


    --
    Ah, so THAT's why the site was slowing to a crawl when I was working in some new Deeamslider pabels yesterday. I had a sneaking suspicion about Dreamslider being the culprit.

    In my case, happening on every portal that has Dreamslider installed. No server farms in use. Here is a sample from the App log - always travel in packs of 3 for this issue, and are presented in order of occurrance.

    #1 Error:
    TransmitFile failed. File Name: C:\inetpub\DotNetNuke\HNS-11\Portals\1\DreamSlider\2283\Cache\A7CBB5D8F01F753BC5FDF44B9B1849FCE52FFC45.tmp, HRESULT: 0x80070002

    #2 Error:
    An unhandled exception occurred and the process was terminated.
    Application ID: /LM/W3SVC/46/ROOT
    Process ID: 13356
    Exception: System.Web.HttpException
    Message: An error occurred while communicating with the remote host. The error code is 0x80070006.
    StackTrace: at System.Web.Hosting.IIS7WorkerRequest.RaiseCommunicationError(Int32 result, Boolean throwOnDisconnect)
    at System.Web.Hosting.IIS7WorkerRequest.FlushCore(Boolean keepConnected, Int32 numBodyFragments, IntPtr[] bodyFragments, Int32[] bodyFragmentLengths, Int32[] bodyFragmentTypes)
    at System.Web.Hosting.IIS7WorkerRequest.FlushCachedResponse(Boolean isFinal)
    at System.Web.HttpResponse.UpdateNativeResponse(Boolean sendHeaders)
    at System.Web.HttpRuntime.FinishRequestNotification(IIS7WorkerRequest wr, HttpContext context, RequestNotificationStatus& status)
    at System.Web.HttpRuntime.ProcessRequestNotificationPrivate(IIS7WorkerRequest wr, HttpContext context)
    at System.Web.Hosting.PipelineRuntime.ProcessRequestNotificationHelper(IntPtr managedHttpContext, IntPtr nativeRequestContext, IntPtr moduleData, Int32 flags)
    at System.Web.Hosting.PipelineRuntime.ProcessRequestNotification(IntPtr managedHttpContext, IntPtr nativeRequestContext, IntPtr moduleData, Int32 flags)
    InnerException: System.Runtime.InteropServices.COMException
    Message: The handle is invalid. (Exception from HRESULT: 0x80070006 (E_HANDLE))

    #3 Error:
    Faulting application w3wp.exe, version 7.0.6001.18000, time stamp 0x47919ed8, faulting module kernel32.dll, version 6.0.6001.18631, time stamp 0x4da46d09, exception code 0xe0434352, fault offset 0x0000000000025efd, process id 0x342c, application start time 0x01ccaf74bbf7e1da.
    eswanzey
    New Member
    New Member
    Posts:7


    --
    Can I (we) get confirmation or validation on this issue?
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